Delete your Beau account
Beau is made by Boldblue. You can delete your Beau account and the data linked to it at any time, with or without the app.
In the app (fastest)
Open Beau → Me → Delete account, and confirm. Your account and data are erased straight away.
Without the app
Email support@boldblue.tech with the subject "Delete my account".
- If you signed in with Google: send it from that Google email address, or include it.
- If you never signed in: tell us your first name in Beau, his name, and roughly when you last used it, so we can find your account.
We confirm by email and delete your account within 30 days, usually much sooner. You never need to reinstall Beau.
Have a plan? Cancel it too
Deleting your account does not cancel a Google Play or App Store subscription. Cancel it in Google Play → Payments & subscriptions, or on iPhone in Settings → your name → Subscriptions, so you are not charged again.
What is deleted
- Your account and sign-in
- Your chats, his replies, your reactions and roleplay progress
- What he remembers about you
- Call transcripts and voice notes
- Your profile, settings, Petals and plan record in Beau
- Feedback you sent us
What may be kept, and why
- Crash reports, which contain no chats, for up to 90 days, to fix bugs.
- Purchase records kept by Google Play or the App Store and RevenueCat under their own policies, for payments and tax law.
- The order numbers of what you bought in Beau (with nothing that says who you are), so a restored purchase is never given twice.
- Messages our AI providers processed, kept by them only briefly for safety and abuse monitoring.
- One-way codes (never the originals) of your account, Google or Apple account and phone if you started the 3-day trial, so it stays one per person; and of your Google or Apple account or email if you told Beau you are under 18, so a new account can't be used to get around Beau being adults-only.
Unused Petals and any remaining plan time are lost when the account is deleted.